Do you have another project in mind?
At Samm Trading, we support our customers in the realization of their projects, from idea to production. Whether you have a new request, a question or simply need some advice, our team is ready to listen.
Report a damaged parcel
We are sorry to hear that your package arrived damaged. Our customers' satisfaction is our priority and we do everything in our power to ensure delivery in the best possible conditions.
To enable our team to deal with your request quickly, please complete the form below and attach a few photos of the parcel and any damage.
Claim
As soon as we receive your declaration, our team will analyze your case as quickly as possible. We will get back to you within 24 to 48 working hours with a suitable solution.
Thank you for your understanding and trust.
